Terms & Conditions 2016-11-19T19:51:29+00:00

Terms & Conditions

Please read these Terms of Use carefully as they contain important information about your rights and obligations.

By placing an order on www.jewellerytoyourdoor.com you fully and unconditionally agree to these terms and conditions. These terms and conditions may be altered at our discretion at any time and without prior notice and will be updated on this page. Please note that the terms and conditions applicable on the date of your order will apply to you.

Business Details

JEWELLERYTOYOURDOOR.COM is owned and operated by Sonya O’Donoghue and Louise Feeney Email: info@jewellerytoyourdoor.com

Privacy

JEWELLERYTOYOURDOOR.COM respects and cares about your privacy and will not use any customer information provided for any other purpose other than for the fulfilment and delivery of the order. Personal information such as your name, address, email address and phone number are only used to complete transactions you request.

All payments are processed securely and confidentially by PayPal. JEWELLERYTOYOURDOOR.COM will not have access to your credit card details at any time. JEWELLERYTOYOURDOOR.COM will use the necessary security safeguards to protect personal information against, loss, theft and unauthorised access.

Prices

Our prices are detailed on the website in Euros and include packaging, and are VAT inclusive. We reserve the right to revise prices without notice, however all orders will be delivered at the price displayed to the customer at the time of ordering.

Delivery

We endeavour to have your jewellery delivered to you within 3-5 working days from receipt of your order. Please note, that we are not responsible for delivery delays outside or beyond our control.

Customer Satisfaction

Our mission is to ensure that our customers receive the highest quality jewellery.

There are certain factors outside or beyond our control:

Whilst we display images (including photographs and product videos) of the Goods on the Website, these images are for illustrative purposes only. We will do what we reasonably can to make sure that the images are a fair representation of the Goods, but we cannot guarantee that your computer’s display of the colours accurately reflect the colours of the Goods. You should also note that images of the Goods on the Website may not be representative of the actual size of the Goods.

We may update the Website from time to time and may change any part of the content at any time. We do not guarantee that the Website, or any content on it, will be free from errors or omissions.

In the event you receive jewellery, which you consider unsatisfactory and which fall outside of the above factors, you should return them to the above address within 7 working days from the day you received your order. If, in our reasonable assessment, and after allowing for the above, the complaint is justified, we will offer replacement jewellery or a full refund within 10-14 working days. Please note that any refund will exclude the return of the item to our office, but will include return delivery.

Secure Payment Gateway

JEWELLERYTOYOURDOOR.COM have contracted PayPal to process all our online payments. They offer a secure payment gateway system and at no time do we have any access to the payment details provided by our customers. Your order will automatically be sent for processing once payment has been successfully confirmed. The following payment cards are accepted: MasterCard, Laser and Visa.

Copyright

The entire content of the website including designs, text, graphics and code is the property of JEWELLERYTOYOURDOOR.COM. Reproduction, distribution, display or transmission of this website, in whole or in part, in any form is strictly prohibited unless authorised by us in writing.